SKU: EN-P10193
Google also says the warranty applies no matter where you buy the phone, so you don't have to fight with your cellular carrier or big box store to get support. Just contact Google's customer support. Now, here's the confusing bit: Google still doesn't believe any of the screen issues it's seen so far -- both internally and floating around the web -- qualify as a defect. Unless your phone has an unusually problematic screen, that warranty may still not apply. "Google has given itself considerable latitude to interpret the terms of its own warranty," says Adam Polk, an attorney with the law firm of Girard Gibbs in San Francisco who's exploring a potential class action around the Pixel 2 phones. "The warranty extension moves this problem to the back burner, but there is nothing in writing committing Google to stand by this product if burn-in becomes an issue in the future."So that's why the "maybe" stands.
According to Google, the crux of the matter is this: all phones that use vibrant, high-end OLED displays can potentially suffer from burn-in, Users have had this concern with rival phones as well, But Google's Queiroz and Chau said Monday that the Pixel 2 XL doesn't suffer more than most, and importantly, that those afterimages aren't visible during normal use, For instance, several reviewers and Pixel 2 XL claimed the Pixel 2 XL's navigation bar may leave ghostly images of the Home, Back and Recents buttons carved into the screen, (CNET found the problem in 2 out of the 5 phones we tested.) Google makes an important point about that: it's not generally possible to see the image of those buttons burned into the screen because the navigation bar usually covers that mirror folio case for apple iphone x and xs - black region..
Here's the burn-in we saw on our Pixel 2 XL review unit when viewing a grey color swatch at full resolution. As far as Google's concerned, this level of burn-in would not qualify as a defect, because it doesn't show up under normal circumstances. (In other words, you'd have to make the navigation bar vanish before you could see the issue -- say, by viewing a solid grey image that takes up the entire screen. Not exactly normal.). To qualify as a defect, a Google exec said the burn-in would need to affect a buyer's normal day-to-day use of the phone. You'd need to see it without testing for it.
One other thing worth noting: Google said on Monday the Pixel 2 XL's colors do shift more than a prominent competitor (whom Google asked me not to name) when the screen is tilted far away from your face -- past 45 degrees or so, Even so, Google said that at the more realistic angles you'd hold a phone, the colors are more consistent, That doesn't really jive with what CNET saw in our initial tests, but we admittedly only tested a handful of phones, Google execs say they were surprised by media reports of burn-in and other screen issues, because their internal dogfood tests -- where a company distributes a product to its own staff to simulate real-world use -- didn't reveal any issues, And since the first reviews of the Pixel 2 XL in mid-October, Google said it's been testing a "statistically significant" number mirror folio case for apple iphone x and xs - black of Pixel 2 XL devices without finding any defective units..
But that's not to say Google isn't taking additional steps to help placate customers who feel the screen's not up to par. Over the next few weeks, the company plans to roll out software updates that fade out buttons on the navigation bar to reduce potential burn-in and to increase the vibrancy of the screen's colors -- another early complaint -- with a new "Saturated" mode. (The screen nerds among us may want to read Google's primer on color management before enabling that to understand the trade-offs of the various modes.).
Copyright © 2025 www.palledifirenze.it. All Rights Reserved